Apple iPhone 4 will compensate buyers, do not admit failure

Apple said in the recorded version of the iPhone affair 4. "We're not perfect," admitted Steve Jobs, and committed some of the device purchasers Free Covers You left antenna.
Apple today
held a press conference to give her version of the iPhone problems 4. At the event, the company introduced the information she had about what was presented as Nategyet "- argued that Holding the device in a way, its absorption decreases significantly. Unlike other press conferences, the press conference that Apple just announced a half day in advance. As a result, few journalists came to the company's office in Cupertino. Also, the company chose to start the event with "Song of the iPhone antenna 4" - YouTube clip became very popular in recent days. "We're not perfect, phones are not perfect. You know it, we know that," he said at the beginning of the event company CEO Steve Bass, adding that "but we want to make all our customers to be happy. If you do not know it, you do not know the dark. Now talk about how we do it. " Company distribute for free to anyone who bought the iPhone 4 coverage, solves the problem of absorption by preventing contact between the hand and the two antennas, you win all those who have already bought one. Beyond that, people will be able to return to their Apple iPhone and get full credit, provided the device is not damaged. Also, Steve Jobs offers to please the customers through a firmware update iOS 4.0.1, launched yesterday, that should fix the algorithm calculates the quality of reception. 

Fighting through the data

Jobs introduced during the event data that support the claim that Apple has been raised when the problem was discovered - This is not unique to iPhone, and almost any device that has a point in keeping him, recorded declines. Thus, Apple's CEO presented a demo on stage with the Blackberry Bold 9700, HTC Droid Eris and Samsung Omnia II - all of them down the phone reception was held reasonably. He said the issue became so prominent iPhone 4 because the company showed where not to touch the very device clear, through the crack that separates the two antennas, some Web sites spread the gospel. Apple's CEO claimed that the company has invested 100 million dollars of its antennas lab last five years, and recruited 18 researchers with PhD degrees. Apple knew, he said, she recorded down If you hold the device in question, but it is something extraordinary. "It's a challenge for Each industry, and we hope to contribute to that in the coming years, "he said. Also, Jobs said that only 0.55 percent of the purchasers Hayipunim contacted Apple about the absorption problems. If the network back 3GS iPhone AT & T cellular six percent of purchasers (the company makes in a month to return a purchase), the iPhone 4 returned just 1.7 percent. Also, according to data that provided AT & T Apple iPhone 4 separation of less than 100 iPhone 3GS all calls. To Jobs has a theory about that number - he thinks the iPhone has more than 4 separations because 80 percent of the people did not buy him a carry case, it Achsabmakra of 3GS were already a lot Covers compatible phone market was launched.