Do not die on Facebook



Do not die on Facebook 


When it comes to accounts of deceased, Facebook has adopted a rigid policy that does not allow more interaction with their pages

Uri Long was 36 years old. Three months ago he died suddenly, leaving his family and friends stunned and hurting. Long was active in Facebook, his friends decided to commemorate him in his social networking page. They began to stories and poems in his memory, family and express sympathy. But they found that someone had Facebook not like it.

"Lowry had many friends on Facebook," says Hagar Long, the widow and the year-old son, who lived with him in Palo - Alto United States. "Began immediately after his death his friends from Israel and the United States to visit his Facebook page, write where the memories of him and upload photos joint. we received many requests from companies of people who wanted to connect to the Uri, to take part on memory - such as work colleagues and people he knew over the years. They asked me to confirm them to his friends on Facebook so they can participate in the commemoration. I knew what the password and user name of Uri, I decided to leave the page active - and allow friends and family to connect to memory. " But four days after the disaster suddenly closed the Facebook page long, and became inactive. His widow, who only wanted to allow her husband's friends say that the hearts, remained helpless. Facebook's management, it turns out, scanning the social networking events - and when you have a page of a deceased person, she blocks it and then remove parts of it on its own.

"They wiped out everything he wrote and he wrote a lot," says Long. "We have a year old child, a baby. Is important for me to keep what his father wrote and show him that when he grows up. I was amazed that they blocked the top in one - sided."

Google does not delete

The case of a long family is no exception. This is the official policy of the popular social network, where members of half a billion people, some of which are world from time to time. These cases led to the Facebook board rules regarding the post page with a profile cases in which he died.

According to the company, revealing a page of skier who died, it immediately performs a series of actions: delete the original page memory internal Facebook search; blocking the bill offers companies; blocks can respond to content; turning the page, without written permission from the original status before his death Account , a static memory page with some of the pictures that were in it.

"We allow to create a memory page where people can write about the deceased," the company wrote a special post which explained its policy on the matter. "It is important in the case of death of the family will create a contact us so we can know surfer died, so we can remove the company offers its profile and make it inactive. Achshachsabon become a memory page, we automatically block all privacy settings, and turn the page seen by members only - To maintain privacy. "

This Facebook page has almost 900 comments from users - mostly visit the site of the decision to block the contents pages of dead people. Some of the reactions are valuable to users that a person dies - a brother, son, husband or son - they want Facebook publicly and openly to reopen his page. Some of them flooded painful personal problems in this matter.

But even though she was trying to demonstrate sensitivity to the original post, Facebook did not answer to anyone applicants who respond to it. In comparison, the policy of the American social network MySpace (not as big as Facebook) is different: The company allows you to write a eulogy at the top, leaving the top open to all users. Even Google does not delete accounts or blogs of people who have passed away, leaving the active pages - unless the family specifically requested it, and provided legal proof of legal successor of the deceased. Twitter, however, had not published its position on the matter.

Facebook does not answer

Hagar did not mean long closed to the strict policies of Facebook and decided to contact the company. "We tried to talk to them in every possible way, and turned to any address appearing on the Web - Support Services, email the complaints department, customer service and address that we found," she says.

Email sent Long's sister company said: "We want to open his profile on Facebook for everyone. This request of his wife and his parents. In addition, we seek to get all Ahasstosim he wrote (the company imitates, A.. Charles), the pictures he made, and any material Then he raised his Facebook page. Uri wrote a lot on Facebook. His sudden death hit us all, and now your hands have a lot memories of him. "

For a month the family turned to Facebook again and again, but the company did not respond. "We've initiated all contact is possible, we tried to reach them in any way," says Long, "but they ignored us." Finally, Long and her family to contact the friend of a friend, an Israeli who works on Facebook, and pass the request through. "He was the only one that answered us," she says. He passed on the request, but the answer I got was a rather dry laconic mail reads: "Unfortunately, we can not respond to any of your requests. That to protect the privacy of the deceased. We regret the inconvenience." E-mail was signed on a man named Patrick, who introduced himself as a support to users on Facebook.

But Long did not give up. She continued efforts to persuade the Facebook material over her husband published his page, as his heir. "Eventually they agreed to allow only approved friends to view the page so far only one week," says Long. "Before they did so they asked us to present a translation of his birth certificate, death certificate and our marriage certificate. To delete to the page they did not need anyone of these - they did it arbitrarily, based on things that users have written; but to bring it back, they were complex legal requirements, "she says angrily.

"In all that time did not bother to find Facebook a drop of sensitivity," says Long. "The company continued to send Lowry to his e-mail messages, like 'You have 137 applications for companies you have not verified."

Posthumous revelations
Hagar is not only long and discovering that much of the world of her late husband is on Facebook. All Status, photo or comment of a user are completely different angle after the death of someone close - and very expensive family and friends.

Amira Dotan, Anat Dotan's mother - Amar, revealed how she hung on Facebook following the death of her daughter. Anat died suddenly five weeks ago, a week after giving birth to her son by Caesarean section. "Anat was particularly active on Facebook," says Emma. "But for all this world a new and unfamiliar. I used to think Facebook and social networks of young people are playing. After the death of Anat realized how important information there, and what power there is in Facebook. People I do not know, who were members of Anat, I sides know I did not recognize her life. by what she did and wrote Anat social network, my grandson, her son, will get it. "

Dotan says that after the death of her daughter showed her friends things she wrote on Facebook. "There's a very exciting stuff," she says. "I admit the existence of this network, which helped my grandson will also memories of his mother, and he can learn from the character."

In other cases, a user's page to his death became a memory. This was in the case of you want Granot, who was principal of the school publication ACC passed away a month ago. Granot's user page to become a memory, in which students mourned the death and put him eulogies. Granot's case, the deceased's status were not deleted - probably because Facebook can not scan the social network in languages other than English, and therefore does not recognize that a profile is no longer among the living.

Information is of heirs

A few weeks ago, in an interview published in the Cannes Film Festival, was asked Mark Zuckerberg, founder of Facebook, the social network if the information belongs to the company or user. "All the information that people bring up Facebook is public," said Zuckerberg. "He's out, and depending on privacy settings that people name themselves. Facebook owns the data. We are engaged only in building systems on the one hand, privacy of users on the other - and try to do it simultaneously. Is difficult."

So is the information on Facebook is public, or is owned by the company - as revealed in cases where the user decides to rid society alone how to treat the information created? Dr. Omer Tene, a lawyer and an expert on privacy and data protection law school's College of Management, is not surprised by the conduct of Facebook. "Without knowing the details of this particular case, Facebook has a solid legal basis to object to transfer the page into the hands of a man's wife died, for reasons of maintaining the interests of the deceased, "he says." profile is legally his and his alone. Its not their own or jointly. FB is personal and not transferable, because it is not property. "

- This means that after the death of a man, written information available through digital media platform on which it was written?

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"Yes. Facebook is kind of keeping information. The legal standard is reasonable to me that the company decides that the default is that the information not belonging to heirs of the deceased."

- Why is this case different is the case in which the deceased wrote a diary a physical? This case contents of the house, also a diary, which belonged to his partner with his death. After all, no one would have prevented her from holding the journal.

"It's true, but in the case of physical log to prevent a daughter pair to receive the diary, had to take him away from her physically. In the case of Facebook has a platform which is responsible for maintaining information, and the one who should decide what to do with him in order to maintain privacy of information even after a his death. "

Facebook's response.

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