The reason traffic alert system failure of the popular Waze application was not completed transition to a new server
Forced to move server load. Waze (Photos: The Official Site)
Valentine's Day which was held yesterday evening (Tuesday) flooded the restaurants and other places of entertainment celebrating couples, and consequently the roads. Report last night navigation app Waze users found themselves stuck in traffic during the evening, despite the app used to calculate road loads for its users and instruct them how to avoid them if possible. Known precisely in the evening it expected significant traffic and Wise failed, and now becomes clear why.
Last week the company began the process of moving the attending media server users in a larger server farm in Europe. This followed the local server could not withstand the load, causing a delayed service and lack of response of the system is not used.Company officials say that in order not to experience a time when the service is not active at all - the transition was carried out in stages, each time gradually added to a package of additional services are moved to action on the new server. During Valentine's Day evening service did not work that takes into account the current traffic on the road - and therefore the application guided drivers into traffic jams.
"Can not guarantee that everything works Peaks"
The system uses only historical data
"The application of route calculation comes from a combination of past data and real-time data. These few hours the night before the application using only historical data, and real-time data were not taken into account - that feature is still not working on the new server. Valentine's Day has changed the behavior of the roads and busy, so people stuck in traffic, "explain members and Wise, and say they anticipate the effect on users moved within hours.
"We have no telephone support line, then got personal phone calls, and Facebook and Twitter were inundated with information about this problem". "Now we expected to have such things, and we released over the weekend message on the programming of disrupting services. Compared to what we thought, it actually turned out well - that we expected a few days of problems. This project is very complex. Might still be some things to work less well, and still can not ensure that everything goes Peaks - but we monitor it all the time ".
To Waze currently has about 1.8 million registered users in Israel, and 12.5 million registered users in other countries. The software is a "GPS community", not only directs the passengers on the road to the location they want to reach, but also updates the recommended route with application users transmit reports on the existing load on the roads at the same time. This feature is the highlight of the Wise, and causes the user to rely on it when they want to avoid traveling on the roads are congested.
Waze changed server - traffic reports disabled
Thursday, March 15, 2012
waze